Frequently Asked Questions
I Signed Up, now what?
After you sign up, you can sign in to your portal account to access your calendar to access your evaluation. If you’ve signed up, but for one reason or another, haven’t heard from us, please contact firstname.lastname@example.org so we can get you started!
How do I login to my account?
If you have lost access to your account, please click on Forgot Username on the portal login page. You can then enter your email address to retrieve your username. If you have lost your password, click on Forgot Password and follow the steps to reset your password.
Can I have a Female/Male teacher?
We primarily match up students with teachers of the same gender, but you can request a female or male teacher when you enroll or during your evaluation.
What all courses You Have?
We offer Noorani Qaida class, pre hifz class, hifz class, nazirahquran reading class , Tajweed class, Boys youth program classes, Girls Youth program classes, Islamic studies class and weekend school. Please check our home page for more information about these courses
Is learning Quran through ICM Learning Academy effective?
There’s no difference between real sessions and digital ones through ICM Learning academy except that the latter allows you to learn at any time and at any place. You also get free trial lesson once you register; this allows you to examine the ICM Learning Academy’s effectiveness.
What is your 100% money back guarantee?
If you’re not completely satisfied during your first week of classes and wish to discontinue, we will refund 100% of your tuition, no strings attached!
I am billed monthly, why is that?
Our tuition is calculated on a monthly basis. You will therefore receive a statement every four weeks. This allows for the tuition rate to stay the same over time. If you have any questions regarding your statement or billing, please contact email@example.com
Do your teachers speak English?
Yes, our teachers speak English.
When can I start my classes?
Following your evaluation, most students begin classes within just a day or two.
time zone is very different than your teachers - will I be able to take classes?
Yes, don’t worry! We offer various class times , so you can choose a schedule that works for YOUR availability.
How can I start learning on ICM Learning Academy?
You need to sign up on ICM Learning Academy by visiting this page to schedule your trial lesson or email (OUR SUPPORT TEAM) by firstname.lastname@example.org if you have any inquiry.
What do I need to start?
All you need is a smart device (PC, tablet or phone) that is connected to the internet.
-Download Zoom software to your device and sign in with your academy account.
-And then your teacher will contact you at the scheduled appointment of classes.
How long will it take to learn Reading Quran, Hifz or Islamic studies?
As with all personalized learning or coaching, the length of time (duration of study) will vary depending on the time, effort and ability of the student. The objective of our customized course is to learn the goals of our students and give them the time and tools they need to accomplish their goals. it depends on the child’s age, aptitude and the support given by parents and teachers.
I have never taken an online course before; will be able to cope with this?
Allah (swt) makes it easier when we strive to follow His path and learn the Quran. The Classroom sessions are one-on-one on Zoom and your teacher will teach you at a pace that is comfortable for you inshaAllah.
Can I change the teacher or the course?
All the teachers at ICM Learning Academy are chosen according to very high standards to ensure providing our users with excellent learning process, but surly you can change the teacher and the course as well.
Do we have any course materials?
Yes, we have (digital Quran, Tajweed, Arabic and Islamic studies books) and we will provide you with all materials that you need once you join the academy In Shaa Allah.
Your tutor or Support team will send you direct links of course material to browse, read, or download them.
How can parents check their kid’s performance?
Easily, Parents can always watch and listen to their kids’ sessions on Zoom. And any parents can check their kid’s performance and progress through our progressive reporting system. Every Few months, we send a report about what it has been done & and what will have been done within coming months.
Do I need to prepare a hard copy of the Quran before the session?
All you need for the session is your smart device, as ICM Learning Academy provides you with all materials that you need including a soft copy of the Quran which you can easily access during the session.
Can I attend a session with my child?
For younger children with smaller attention spans, we certainly encourage parents to participate in the session to help them overcome challenging activities. Children aged 7 and over who have the ability to remain focused for extended periods require no adult supervision. We believe it is important to let them work on their own, aided by encouragement from their tutor. This will help them boost their self-confidence and develop good study habits in the future.
What happens if I cannot attend a lesson?
If a student finds they can’t attend a class for any reason, they should email the teacher by Zoom chat at least 5 hours before the class starts and ensure that the class is rearranged to another suitable day.
What is your payment policy?
The students should send the fees of the course monthly. The fees should be sent before the first class from the next month. Classes may be discontinued (paused) if the student does not pay the fee by the due date.
You will receive an invoice (report) every four weeks that covers the following four weeks. It is due before the first class in each month and we ask you to promptly submit payments as our commitments to our teachers depends on timely payments.
If there are any study hours left from the previous month, your teacher will add them to the next month as a compensation.
What if a teacher is absent and misses my class?
In rare circumstances, a teacher might miss a class (e.g., due to a medical emergency), in such cases, if a teacher is late for the class, the student should email the teacher by Zoom and inform her/him that they are online. The teacher will make up for any missed time or class.
Who are the courses designed for?
Our courses & programs are open and designed for all children, Male and Female students belonging to all languages and cultures and from all over the world.
How many students are there in each class?
Its a One-one-One session with the Tutor. So only one student studies with the Tutor.
Where are the Quran Tutors from & are they qualified?
Our Quran tutors are from America and Local. They all are certified teachers.
Can i get a discount as i cannot afford the fee?
A little survey of the market will make you realize that our payment structure is the least possible for such a high quality program. But Some Parents cannot afford the fees so that is why we have our ‘sponsor a child’ program. If you truly cannot afford our fees then you have to fill out some forms for getting a discount. For more details email to email@example.com
Why online Islamic classes have charges?
we really have a lot of expenses to run this Academy online and to provide you with the best services with latest technologies. As we also hired well qualified Tutors who devoted themselves and their times to teach Quran and Arabic. Please, note that the study fees cover a lot of costs: most of it go for teachers’ salaries + website & development costs and other costs. Which allow us to connect you and the tutor in a purpose built classroom for Quran learning.
Above all, we also did our best to make it very affordable to encourage all Muslims to learn Quran and Arabic in a wonderful environment.
Will I be tied into a contract?
No. You can cancel your monthly subscription any time you want by emailing to us at – firstname.lastname@example.org
Can I upgrade / downgrade my study plan at a later date?
Yes, you can increase or decrease your study plan classes (only) at the end of the current month and before the next month starts, otherwise your current scheduled package of the month will be canceled without refunding.
Is learning Quran online effective?
Without any doubt, online Quran education has become very popular.
ICM Learning Academy delivers one-on-one teaching directly to the student. Under the guidance of a qualified teacher, the student learns the art of proper Quran recitation using the rules of Tajweed and successful techniques for memorization of the Quran.
-PERSONALIZED ONE – ON – ONE ONLINE TUTORING
-FLEXIBLE SCHEDULING AND CLASS DURATION
-24/7 SUPPORT SERVICES ON EMAIL
-TIMELY PROGRESS REPORTS
-EXPERT AND QUALIFIED TUTORS
-ARAB TUTORS/PROFICIENT IN ENGLISH
-ARCHIVING: RECORD AND PLAY-BACK YOUR CLASSES (OPTIONAL)
-SAFE LEARNING ENVIRONMENT FOR YOU AND KIDS.
Can I choose the sessions timings on my own convenience?
Yes, you can. Once you are enrolled in the course, the Support team will email you to arrange the timing of the sessions with you.
How to leave the Academy?
You can cancel your monthly subscription any time you want and If the student decides to leave the Academy for any reason, we kindly request that they email email@example.com one week earlier than the date of leaving and mention the reason behind that.