If student needs to miss and reschedule a class due to the reasons below, classes may be rescheduled up to 2 hours before class time or canceled (with no refund or makeup) up to 30 minutes before class time.
Makeup classes can only be made up after the class is missed and it must be rescheduled to take place within 4 weeks of the missed class. Rescheduling request must be made at the time of rescheduling the session. Cancellation or rescheduling requests can be notified no more than 2 weeks before. Refunds are not given for missed classes.
If you have any questions or need advice about course plans, levels, or customizing your course, you can contact the student support to assist you. Any scheduling requests or general requests about classes should be taken care of directly through the student support team.
NOTE: ICM Learning Academy reserves the right to periodic tuition increases for all students who are enrolled.
ICM Learning Academy strives to keep the institute open year-round, with the exception of two significant holidays that are observed by all teachers, staff, and the majority of our students. The two holidays are Eid Ul-Fitr and Eid Ul-Adha, and the institute will be closed for three days to five days. As the holiday approaches, exact dates will be updated in your portal calendar.
Due to the number of enrolled students, and similar to other tuition-based schools, tuition will not be credited or refunded for these two holidays.
Unauthorized Use of Content
Any content, publications, or class material is solely for the use of a student with ICM Learning Academy. It may not be copied, published, distributed, or changed in any way without the written authorization from ICM Learning Academy. All content on website and in portal is copyrighted by ICM Learning Academy and may not be reproduced in any way. We reserve the right to discontinue services to anyone who uses or takes our content illegally, which may results in legal actions as well.
ICM Learning Academy ONLINE STORE
ICM Learning Academy is not responsible for any products purchased from its online store. Vendors and customers are liable for their products, sale and purchases. ICM Learning Academy is just a platform for vendors to sell their products. ICM Learning Academy is not liable for any damaged or unsatisfactory product, pricing, sale or purchases. Vendors and customers contact each other directly for any issues.
Updated: December, 2020
ICM Learning Academy is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ICM Learning Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Terms such as “we”, “us”, “our” refers to ICM Learning Academy. “You” and “your” refers to the user of the website.
We collect information only provided by you, which includes:
Information provided by you could be acquired via:
Your information, given by you on this website, is automatically stored in order to track and assist with enrollment, creating an account, contacting us, requesting for support, sending updates on our services and events, etc.
Storing personal information is required for us in order to provide you services. If do not consent to us storing your information, you may not use IM Learning Academy for any purposes.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
ICM Learning Academy stores your information, unless you request us to delete it.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Sharing of your information is limited and on an as-needed basis among ICM Learning Academy’s administration. Basic information such as name, age, and gender is shared with your assigned teacher. Any contact information such as email, phone number, address or other information provided is not shared with the teacher.
If you share personal information with a teacher, ICM Learning Academy is not responsible for anything the teacher may do with your personal information. We advise that you do not share personal information with teachers. In the event of any security breach, ICM Learning Academy will notify you as soon as we are aware.
Our website may contain links to other websites including other cloud-based software alongside our services. Once you have used these links and left our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you wish to update your personal information, you may do so by logging into your portal account. If you prefer to delete your account, you may contact firstname.lastname@example.org
For any privacy concerns or inquiries about the personal information we have stored, you may email email@example.com
ICM Learning Academy reserves the right to change any of the above policies at any time. If an issue arises that is not covered in the policies above, the administration will use their best discretion to remedy a situation.
Username or Email Address
Registration confirmation will be emailed to you.